Privacy Policy

Introduction

At Rise Onix Logistics, protecting your privacy is one of our priorities. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, request our services, or communicate with us by phone, email, or SMS

Information We Collect

We may collect the following information:

Full Name
Company Name
Email Address
Phone Number
Pickup and Delivery Information
Carrier or Driver Information
Billing Information (when applicable)
IP Address and Website Usage Data
Any information you voluntarily submit through our forms or communications.

How We Use Your Information

Your information is used to:

Provide logistics, dispatch, freight, and transportation services.
Respond to customer inquiries and quote requests.
Coordinate shipments and carrier communication.
Improve our website and customer support.
Send service updates, appointment confirmations, and important notifications.
Comply with legal and regulatory requirements.

Phone Calls and SMS Communications

By providing your phone number, you consent to receive phone calls and text messages related to your inquiries, shipments, appointments, or requested services.

SMS consent is not shared with third parties or affiliates for marketing purposes.

Message frequency may vary depending on your service requests. Standard message and data rates may apply. You may opt out of SMS communications at any time by replying STOP.

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information only when necessary with:

Trusted service providers assisting our business operations.
Transportation partners involved in your shipment.
Government authorities when required by applicable law.

Data Security

We implement reasonable administrative and technical safeguards to protect your personal information against unauthorized access, misuse, or disclosure.

Cookies

Our website may use cookies to improve website functionality and analyze visitor traffic. You may disable cookies through your browser settings if you prefer.

Third-Party Websites

Our website may contain links to external websites. We are not responsible for the privacy practices or content of third-party websites.

Your Privacy Rights

You may contact us at any time to:

Request access to your personal information.
Correct inaccurate information.
Request deletion of your information where permitted by law.
Ask questions regarding how your information is used.

Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.

Contact Us

If you have any questions regarding this Privacy Policy or our data practices, please contact us:

Rise Onix Logistics

Email: info@riseonixlogistics.com

Website: https://riseonixlogistics.com